Contact Us - Tiktok Shop

Welcome to the Contact Us page for Tiktok Shop! Whether you're a buyer, a seller, a content creator, or a business partner, we're here to help. Find the best way to reach us regarding your specific inquiry below.

Get in Touch

For general inquiries, customer support, or questions about your orders and listings, please reach out to our dedicated support team via email. We strive to provide timely and helpful responses.

Content Inquiries

If you have questions regarding content on Tiktok Shop, including product reviews, creator guidelines, or community standards, please use our general contact email above. For creator-specific support, please refer to the resources available within your creator dashboard.

DMCA Notices

Tiktok Shop respects the intellectual property rights of others. If you believe that your copyrighted work has been infringed on Tiktok Shop, please submit a formal DMCA notice through our dedicated portal. Learn more about our DMCA policy and how to submit a notice here.

Advertising & Partnerships

Interested in advertising opportunities or exploring strategic partnerships with Tiktok Shop? We're always open to collaborating with brands and businesses that align with our vision.

Please direct all advertising and partnership inquiries to partnerships@tiktok-shop.com. Include a brief overview of your proposal to help us direct your inquiry to the right team.